Xcabal Hotel Boutique - Bacalar

Dining was a delight with meals beautifully presented and undeniably delicious, especially dinner! The free kayaks at sunrise offered a magical moment on the lake that's hard to forget.

Despite some quirky rules and the presence of noise from the busy road, we found charm in the lakeside views and stylish room design, making it a stay filled with character.

In general the service was exceptional. I booked double room with a great view as well as comfy & stylish furnishing. The staff were really helpful and exceptionally attentive and helped me with free parking. The location was stunning as for me, so close to the lagoon-lovely pier, the shore and great restaurant for breakfast / dinner.

Air conditioning and a private entrance in comfy rooms were awesome.

Fine lake views from the King Room create a captivating atmosphere. The unique bungalow layout offers a cozy setting for families wanting to relax together.

The Family Bungalow suffers from cramped spaces, particularly in the washroom. Stairs leading close to the lagoon can be slippery, presenting a safety concern. The dinner menu could benefit from more vegetarian main course options instead of just appetizers.

Enjoyed our beautiful and comfortable rooms in this hotel.

Location: the hotel was next to the lagoon in the early morning, great restaurant and the city center. The food was OUTSTANDING at the restaurant.

Stayed in this property for 4 nights and liked our choice. We had a really good stay at this great and amazing hotel. Booked a room with lagoon view. The location was good and marvellous, just off the lake, taxis, and the lagoon in the early morning. Furthermore, directly at the waterfront: )

The kayaking experience at sunrise over the lagoon was amazing and nice.

The inconsistent service at the restaurant made our meals quite frustrating, often taking too long and arriving incorrect.

The lake views are amazing, and loved using the free kayaks. A bit of a walk from town on a busy road, but taxis are cheap. Would've liked more vegetarian dinner options though!

The hotel has a charming view, but don't be fooled. The burnt oil smell from the restaurant fills the room. The staff barely even acknowledge you, as if my presence didn't matter. I was almost ready to give a good review, but then I didn't receive any complimentary perks for all my troubles. So disappointing.

Consider requesting a room away from the bin for greater comfort and less noise during your stay, particularly if you are sensitive to these factors.

Very nice lake view, friendly front desk staff. Wi-Fi was spotty at times.

the most lovely birthday surprise with amazing staff and paradise views!

Very nice lagoon views, and delicious food. Enjoyed free kayaks at sunrise too!

The Small Double Room we stayed in was cozy and had a great view of the lake! It felt a bit tight, but honestly, we barely spent time inside. The bed was comfy, and the decor was nice. I did notice some maintenance issues like creaky floorboards, which could use a bit of attention. Pretty solid stay!

Couples looking for a serene getaway

The views of the lagoon are amazing, and if you manage to get a room with a balcony, it's a must. They provide complimentary kayaks and paddleboards which were a blast to use early in the morning. The friendly staff went out of their way to, even helping us book a nice boat trip on the lagoon.

It wasn't cheap but the price level was okay for what you get.

I had a beautiful room with comfy and stylish furnishings. the location was stunning and marvelous, close to the lagoon pier, great restaurant, and the soothing sound of boats.